Vericlean Services – Privacy and Cookie Policy

1. Introduction

Vericlean Services is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookie Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

2. Data We Collect

We may collect the following types of personal data:
– Name
– Contact information (email address, phone number)
– Payment details (only for processing payments)
– Service preferences and requirements
– Feedback and reviews
– IP address and website usage data (via cookies)

We only collect data that is necessary for providing our services and improving your experience.

3. How We Use Your Data

We use your personal data for the following purposes:
– To provide and manage our cleaning services
– To process payments and manage bookings
– To communicate with you about your appointments
– To improve our services and customer experience
– To comply with legal and regulatory requirements
– For marketing purposes (only if you have given consent)

4. Data Security and Storage

We take data security seriously and use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. We store your data on secure servers and limit access to authorized personnel only.

5. Your Rights

Under the UK GDPR, you have the right to:
– Access your personal data
– Request correction or deletion of your data
– Object to or restrict the processing of your data
– Request data portability
– Withdraw consent at any time (if processing is based on consent)
– Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us analyze website traffic and user behavior. You can disable cookies in your browser settings, but this may affect your user experience.

7. Cookie Policy

We use the following types of cookies:

– Essential Cookies: Required for the basic functionality of the website.
– Performance Cookies: Help us understand how visitors interact with our site.
– Functional Cookies: Remember your preferences and settings.
– Marketing Cookies: Used to deliver relevant ads and track advertising performance.

You can manage your cookie preferences through your browser settings or by using a cookie consent tool on our website.

8. Third-Party Sharing

We do not sell, trade, or share your personal data with third parties without your consent, except when required by law or necessary for the delivery of our services (e.g., payment processing).

9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Information

For any questions or concerns regarding this Privacy and Cookie Policy, please contact us at:

📧 Email: info@vericleanservices.co.uk
📞 Phone: +44 7399 698391

Privacy Policy